At Viraaj Construction, we strive to provide high-quality services and products to our customers. However, if you are not entirely satisfied with your purchase, we’re here to help.

1. Eligibility for Refund

Refunds may be eligible under the following circumstances:

• You have canceled your service or project before any work has commenced.
• The service or product delivered does not meet the specifications agreed upon.
• There are significant defects or issues with the service or product that cannot be rectified.

2. Requesting a Refund

To request a refund, please contact us within [number of days] days of the purchase or completion of the service. You can reach us via [contact email/phone number]. Please provide detailed information about the reason for your refund request, along with any supporting documentation or evidence.

3. Refund Process

Once your refund request is received and reviewed, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within [number of days] days.

4. Non-Refundable Items

Certain items or services may not be eligible for a refund, including but not limited to:

• Customized or personalized services or products.
• Services or products that have been used, altered, or damaged after delivery.
• Services or products provided by third-party vendors or contractors.

5. Disputes

If you are not satisfied with the outcome of your refund request, you may escalate the matter by contacting our customer support team. We will work with you to resolve any disputes in a fair and timely manner.

6. Contact Us

If you have any questions or concerns about our refund policy, please contact us at [contact email/phone number]. Our customer support team is available to assist you and address any issues you may have.

This refund policy was last updated on [date].